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Delivery and Returns Policy

** FREE DELIVERY ON ALL ORDER OVER £50 & FREE UK RETURNS **
Delivery
All orders are sent the same working day if ordered before 12pm, if placed after 12pm they will be sent the next working day.
  • Standard Delivery Royal Mail 3-5 Working Days: £4.60 
  • 24 Hour Tracked Royal Mail 1 working Day: £6.85  
  • 48 Hour Tracked Royal Mail 2 Working Days: £5.85
  • Standard Europe Delivery Royal Mail 7-9 Working Days: £12.95
  • Standard USA Delivery Royal Mail 7-10 Working Days: £13.95
  • Standard Rest Of The World Delivery Royal Mail 8-10 Working Days: £14.95
Return or Exchange
  • If you need to return or exchange an item, please send the item back using your free returns label with the completed exchange/returns form
  • No refund will be granted for any product after 14 days of receipt 
  • Returned goods must be returned in the same condition as they were sent and they must have their original label on
  • We will not accept or refund goods that have been worn or washed 
  • If the product(s) have deteriorated due to a more extensive use, we reserve the right to send the product back to the sender
  • All sale items are non refundable or exchangeable
  • Headwear is non refundable or exchangeable
  • All returns/exchanges will be granted no later than 14 days from when your shipment is received
  • Old stock items do not have tags but must be returned in the original packaging
  • All returns will be refunded to the account in the same payment method used for the purchase 
  • Refunds will be issued once the item has been received or when sufficient evidence of a faulty item has been given 
    Faulty or Incorrect Items
    • Please send an email to sales@whaleofatimeclothing.com immediately